We live in an age of information. Sensitive information, be it customer credit cards or your banking details, can spell trouble if they fall into the wrong hands. Unfortunately, hackers and malware pose a real threat to the security of information both at home and in the office. This is when a firewall should beContinue reading “The Importance of Firewalls”
Category Archives: Uncategorized
How to Build a Remote Customer Support Team for a Seamless Customer Experience
Did you know that 86% of consumers are willing to pay more for a better customer experience (CX)? Also, 49% of buyers have made purchases after receiving a personalized experience and over two-thirds of businesses now compete primarily on customer experience. Your support team is the primary (and often the only) customer touchpoint. Therefore, it’sContinue reading “How to Build a Remote Customer Support Team for a Seamless Customer Experience”
The Future of Financial Services Includes Artificial Intelligence
Almost every industry has adopted the use of artificial intelligence (AI) to boost revenue, productivity, and customer satisfaction. According to a recent study, the financial services industry has one of the highest rates of AI implementation among the top firms. Nearly 70% of companies already use machine learning and other AI solutions. It appears thatContinue reading “The Future of Financial Services Includes Artificial Intelligence”
Tips to Protect Your Organization From Cyber Attacks
Cyberattacks are a very real threat that your organization needs to be taking seriously. If you do not have the right security plans in place, then you could be caught off guard by one of these attacks. There are specific ways that you can protect your business from cyberattacks if you’re ready to take action.Continue reading “Tips to Protect Your Organization From Cyber Attacks”
Choosing a Credit Card Processor for Your Business
Whether you’re the owner of a brick-and-mortar storefront, you’re strictly an online merchant, or you run your business from a food truck, you want to ensure that customers can pay conveniently and that you understand exactly what it costs your business to make that happen. With the arrival of innovative payment options like digitalContinue reading “Choosing a Credit Card Processor for Your Business”
How to Effortlessly Connect a Team of Remote Workers
Today’s world is growing increasingly remote, which means that if your office can’t handle a remote worker, it may already be out of date. And with the rise and spread of Coronavirus (COVID-19), individuals and companies around the world are rapidly beginning to question the way they conduct their business — especially during an outbreak.Continue reading “How to Effortlessly Connect a Team of Remote Workers”
Important Tax Deadlines to Keep in Mind for 2020
It’s a new year, which means a lot of exciting things for your business. New chances. New resolutions. New goals. Opportunities to make this a defining year for your company. But before you get ahead of yourself, it’s probably best that you remember that a new year means new tax deadlines, too. Your Quarterly EstimatedContinue reading “Important Tax Deadlines to Keep in Mind for 2020”
What You Need to Know About Data Breaches
Most of the time, data breaches occur when cybercriminals steal names, email addresses, user names, credit cards, and other personal information. These data thieves and hackers attack industries on a daily basis, and security is essential to safeguarding your data. The threat of data breaches is real, and you need to know why they happen,Continue reading “What You Need to Know About Data Breaches”
Should Your Business Hire Remote Workers?
So many companies are making use of remote workers in the modern era. Workers like being able to work from home, and these jobs are attracting many of the best young professionals. You might be considering whether you should hire remote workers at your business. Take a look at the information below so that youContinue reading “Should Your Business Hire Remote Workers?”
How to Build a Modern Digital Office Space That You Will Love
There was a time when a new worker required a desk, a computer, an expensive phone, and four walls. That time is gone. Whether you hire contracted freelancers or host remote workers at your company, today’s digital environment makes it possible to eschew the usual trappings of office life for a far more digital, remoteContinue reading “How to Build a Modern Digital Office Space That You Will Love”
Lisa E. Peternel 